Delivery Terms & Conditions
- Areas of Delivery
- Express Delivery
- How Payment affects my delivery
- Delivery Charges
- When should you expect your delivery
To see just how quickly your order will reach you from when we dispatch your order click here
We pride ourselves on our door-to-door delivery applicable to all of our nine provinces within South Africa.
Livecopper deliver outside of South Africa to the following neighbouring countries only: Swaziland , Lesotho and Namibia. An additional surcharge will be applicable. For all SADC shipments please enquiry directly. We regret we do not ship internationally.
By using Express delivery, you will forfeit our Free Delivery Service.
For EFTs and bank transfers we need to check your funds have cleared in our bank account before we dispatch your order. This will be done as fast as possible but you can speed the process up by sending us your proof of payment.
For orders below R250 the delivery cost is a mere R90 VAT inclusive. The delivery cost, if applicable, will be displayed when you check out.
Delivery to Swaziland, Lesotho or Namibia will carry delivery charges. These charges will be discussed with the client via our Live Support Team and NOT on the checkout page. Please open our Live Chat function at the bottom of the page to speak with our dedicated Sales Consultants to discuss these charges and arrange delivery.
Delivery times vary based on 2 key factors: Where you choose to have your order delivered too, together with the product availability based on your selection.
Availability of a product is indicated on the product page and may include any of the following scenarios:
Dispatches in 24 hours, Dispatches in 48 hours, Dispatches in 72 hours
Custom made products: Dispatches in 10 work days, Dispatches in 14 work days
It is important to note "dispatch / ship" refers to the time allowed within business hours for us to prepare your order prior to the dispatching thereof. Additional transport lead time as per our standard delivery service apply in addition to the dispatch / ship lead time.
As an example product dispatches / ships in 24 hours to a delivery address in JHB: Allow 24 business hours for the order to be prepared, and allow next day delivery by 17:00 for product to be delivered from the time of dispatch. Total delivery time is therefore 2 - 3 workdays.
By default we dispatch / ship your order complete, based on the product with the longest lead-time. Please contact us should you wish to receive part shipment.