Delivery Terms & Conditions

 

 

The good news is that we deliver to your door anywhere within South Africa!

To see just how quickly your order will reach you from when we dispatch your order click here

We pride ourselves on our door-to-door delivery applicable to all of our nine provinces within South Africa. 

Livecopper deliver outside of South Africa to the following neighbouring countries only: Swaziland , Lesotho and Namibia. An additional surcharge will be applicable. For all SADC shipments please enquiry directly. We regret we do not ship internationally. 
If you need your order quicker than our standard delivery service then an Express Delivery Service can be specially arranged for your order. Additional surcharge for this service will be applicable and insurance will be an optional extra. 

By using Express delivery, you will forfeit our Free Delivery Service.
If you're paying by credit or debit card and your order reaches us before 16h00, your purchase will be packaged and despatched on the same day (unless it's a weekend or a public holiday) and providing the product is from our stocked ranges.

For EFTs and bank transfers we need to check your funds have cleared in our bank account before we dispatch your order. This will be done as fast as possible but you can speed the process up by sending us your proof of payment.
We deliver for FREE to anywhere within South Africa, on all orders with a value of R250 or more, VAT inclusive.

For orders below R250 the delivery cost is a mere R90 VAT inclusive. The delivery cost, if applicable, will be displayed when you check out.

Delivery to Swaziland, Lesotho or Namibia will carry delivery charges. These charges will be discussed with the client via our Live Support Team and NOT on the checkout page. Please open our Live Chat function at the bottom of the page to speak with our dedicated Sales Consultants to discuss these charges and arrange delivery.

Delivery times vary based on 2 key factors: Where you choose to have your order delivered too, together with the product availability based on your selection.

Availability of a product is indicated on the product page and may include any of the following scenarios:

Dispatches in 24 hours, Dispatches in 48 hours, Dispatches in 72 hours 

Custom made products: Dispatches in 10 work days, Dispatches in 14 work days

It is important to note "dispatch / ship" refers to the time allowed within business hours for us to prepare your order prior to the dispatching thereof. Additional transport lead time as per our standard delivery service apply in addition to the dispatch / ship lead time. 

As an example product dispatches / ships in 24 hours to a delivery address in JHB: Allow 24 business hours for the order to be prepared, and allow next day delivery by 17:00 for product to be delivered from the time of dispatch. Total delivery time is therefore 2 - 3 workdays.

By default we dispatch / ship your order complete, based on the product with the longest lead-time. Please contact us should you wish to receive part shipment.